FAQ

What’s the difference between PhotoStage and PhotoLite?

PhotoStage is intended for studio use, and includes a large backdrop against which you can photograph your subject. This backdrop element is necessary for PhotoStage to work.

PhotoLite is intended for on-location use; in other words, for you to take with you and use anywhere you like. It does not include a backdrop, since it is assumed that you will photograph your subject against the surrounding background.

Can I upgrade from PhotoLite to PhotoStage?

No. They are separate products with separate upgrade paths.

However, you can buy both as the PhotoTools Pro bundle at a signicantly discounted price.

What are the permissions for your products?

All AMS products are copy, modify, no-transfer.

How can I give PhotoStage, PhotoLite or PhotoTools Pro to someone as a gift?

If you would like to buy AMS products to give them as gifts, please use the online store XStreet SL Marketplace. This site has a feature that allows you to buy items and send them as gifts to others.

Where can I buy your products?

All AMS products are available for purchase from the AMS Store in Lady Vale (124, 228, 301), the AMS PhotoStage Store at LeeZu! (To The Nines 149, 48, 35), or the online store XStreet SL Marketplace.

How do I get the latest version of my product?

PhotoStage and PhotoLite support automatic updates. This means that they will check for new versions every time you reset them or use the manual update feature. Please refer to your User’s Manual for specific instructions on how to do this. You can also look at this tutorial.

PhotoStand is not a stand-alone product, but is included with PhotoStage and PhotoLite. Therefore, you will receive the latest version of PhotoStand whenever you update PhotoStage or PhotoLite.

Are the backdrop textures included with PhotoStage?

Yes. All the backdrop textures that you can see on the demonstration studios at the AMS stores are included when you buy PhotoStage. Of course, you can also add your own textures.

Are the modelling poses included with PhotoStage or PhotoLite?

Yes. The modelling poses that you can see with the demo PhotoStand at the AMS stores are included when you buy PhotoStage or PhotoLite.

Note: From time to time we may display additional poses for demonstration or promotion purposes. In those cases we will make it clear that those poses are not part of PhotoStage or PhotoLite.

The menus are very deep and complex. Is there an alternative method to using PhotoStage or PhotoLite?

Yes. Starting with PhotoStage and PhotoLite version 1.1.0, a HUD is included in the package. Wear the HUD and you will be able to control PhotoStage or PhotoLite without the need of the menus.

Also, starting with version 1.1.1 of both products, a chat interface is included. You can control PhotoStage and PhotoLite by typing commands on the chat area.

Check the User’s Manual of your product for detailed instructions about the HUD and the chat interface.

The PhotoStage or PhotoLite menus or HUD seem to be stuck. What can I do?

This is an issue with PhotoStage or PhotoLite version 1.1.0 and older. Newer versions are not affected by this problem.

The different scripts in your PhotoStage or PhotoLite Control Box use messages to exchange information. Sometimes, SL just “eats” one of these messages, causing, among other things, the menus to get stuck. When this happens, you will observe that the expected blue popup menu does not appear when it should, or that HUD buttons stop working.

To solve this you need to reset the scripts in the Control Box. Follow these steps:

  1. Edit the Control Box by right-clicking it and selecting Edit from the pie menu. An Edit window appears.
  2. Go to the Tools menu, at the top of your screen, and click Reset Scripts in Selection.
  3. Close the Edit window.

Also, please make sure that the Description field of the Control Box is blank. If it isn’t, please delete any text in it and leave it empty. 

You will see some messages on the chat channel as the scripts in the Control Box reset. Wait a few seconds and try using it again. It should work now!

How can I contact you?

Please contact Serenity Mercier inworld via notecard or send an email to serenitymercier@shaw.ca. Thank you.

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